West Edmonton Mall tips for planning a visit

You can reach West Edmonton Mall by public transit or car; check current transit routes and times with Edmonton Transit Service before travelling. For route planning and fares, use this guide to Edmonton public transport.

The West Edmonton Mall Transit Centre sits beside the Overflow Parking Lot on 90 Avenue. To plan a transit trip, use the Edmonton Transit Service trip planner, which the mall recommends for current routes and times. Routes and schedules can change, so confirm your connections before leaving.

If you are driving, use the mall’s full address, 8882 170 St NW, for navigation. Edmonton International Airport is about 15 minutes by car from Chateau Motel; if you are arriving by air, this guide explains how to get from the airport to Chateau Motel. Plan the route from the motel to the mall separately.

West Edmonton Mall has accessible parking spaces at every entrance and level, with the most accessible spaces in lots 48, 50 and 58.

Expecting mothers and families can use designated parking at most entrances. Lots 21, 23, 25, 28, 31, 33, 34, 44 and 55 have the most of these stalls. All mall entrances have ramps and push-to-open switches.

If you are arriving in an oversized vehicle, call Mall Security at 780-444-4444 before arrival for parking instructions. For general orientation, the mall directory shows each destination’s level and phase. Look up your first stop before you arrive; the mall has 13 digital directories, including elevator and wheelchair symbols to help with route planning.

West Edmonton Mall has attractions ranging from water and amusement parks to skating, marine life and activities for a group outing.

Options include World Waterpark, GalaxyLand Powered by Hasbro, Ice Palace, Marine Life, DRIVE, Ed’s Bowling, Professor WEM’s Adventure Golf and Dragon’s Tale. Birds of Paradise, Splatterverse and The Ship are also among the attractions. Check attraction pages for current hours, since those schedules are separate from the mall’s shopping hours.

Before you arrive, pick the activities you want to visit and look up their locations in the directory. That makes it easier to plan your first stop and fit your chosen attractions into the time you have.

Guest Services can help with directions, attraction bookings, Multi-Play Passes, WEM Card purchases and lost and found. Both locations are open during mall hours.

Mobility scooter rentals are listed at $49 plus GST per day or $12 plus GST per hour, with a $250 refundable deposit. For accessibility assistance, contact Guest Services at 780-444-5321. World Waterpark’s changerooms, beach area and wave pool are accessible; service-animal access within attractions depends on the attraction.

The mall has shopping and entertainment in one complex, but individual attractions have their own hours and access details. Check the official site before you go, especially for attraction schedules, rental details and current visitor rules.